OREOLUWA JOY

Dynamic Virtual Assistant & Social Media Strategist

LinkedIn

About

Dynamic and adaptable professional with 3 years of experience excelling in virtual assistance and social media management. Proven ability to optimize operational effectiveness, drive engagement by 30%, and enhance brand visibility through data-driven strategies. Adept at streamlining processes, managing complex projects, and providing high-level support to achieve organizational objectives and boost conversions.

Work Experience

Social Media Manager

JAY'S PLACE NG

Feb 2024 - Present

Remote, NG

Led social media strategy and execution for JAY'S PLACE NG, driving community engagement and optimizing digital campaign performance.

  • Developed and implemented comprehensive content strategies across Instagram, Facebook, and Twitter, aligning with brand identity to enhance online presence and reach.
  • Fostered community engagement by actively interacting with followers and influencers, increasing overall engagement by 30% through prompt responses and strategic outreach.
  • Analyzed campaign performance using Google Analytics and Facebook Insights, generating data-driven reports that optimized content strategies and informed future initiatives.
  • Planned and executed successful cross-platform campaigns in collaboration with marketing teams, managing advertising budgets to efficiently boost conversions.

Social Media Manager

NOIR RETOUCHING

Jan 2023 - Feb 2024

Remote, NG

Managed social media presence for NOIR RETOUCHING, focusing on niche audience engagement and brand reputation through strategic content and analytics.

  • Designed and executed targeted content strategies to showcase high-end retouching work, effectively engaging a niche audience of photographers, creatives, and brands.
  • Managed community interactions, responding to inquiries and feedback to build strong relationships with industry professionals and maintain a positive brand reputation.
  • Tracked social media metrics using advanced analytics tools, identifying trends and insights that refined strategies for higher engagement and visibility.
  • Coordinated successful campaign launches across Instagram and other platforms, significantly enhancing brand awareness and driving business inquiries through targeted content.

Virtual Assistant

PARAMOUNT STUDENT

Apr 2023 - Aug 2023

Istanbul, TR

Provided comprehensive virtual assistance and administrative support at PARAMOUNT STUDENT, optimizing organizational processes and client services.

  • Oversaw diverse organizational processes, supported key projects, and managed information, ensuring seamless operational flow and strategic alignment.
  • Provided confidential administrative support to senior executives and high-level officials, ensuring strict compliance with organizational objectives and facilitating high-level operations.
  • Built, entered, and meticulously maintained information in systematized databases, improving data entry efficiency by 30% and ensuring data integrity.
  • Served as the primary client interface, consistently providing optimal customer service and fostering positive client relationships.

Virtual Assistant Intern

GAOTEK

Sep 2022 - Feb 2023

New York City, NY, US

Contributed to operational efficiency and process improvement as a Virtual Assistant Intern at GAOTEK, supporting diverse client needs.

  • Efficiently managed emails, appointments, and travel arrangements for a diverse clientele, ensuring smooth operations and prompt communication.
  • Demonstrated exceptional accuracy and attention to detail in completing data entry tasks, research projects, and document preparation.
  • Collaborated effectively with cross-functional teams to streamline workflows, enhance productivity, and improve overall efficiency.
  • Played a key role in identifying and implementing process improvements, fostering a collaborative work environment.

Virtual Assistant

TRICSMALL STARTUP

Mar 2022 - Aug 2022

Lagos, NG

Managed virtual assistant operations at TRICSMALL STARTUP, encompassing communication, market research, and marketing campaign coordination.

  • Strategically managed email communication, calendars, and social media posts, ensuring timely and consistent engagement with the target audience.
  • Conducted comprehensive market research and competitor analysis, gathering valuable insights that informed decision-making and the development of effective marketing strategies.
  • Coordinated various marketing campaigns and tracked analytics, ensuring proper execution and performance monitoring for data-driven optimizations.
  • Monitored analytics and key metrics, providing valuable data for evaluating campaign effectiveness and making data-driven optimizations.

Logistics/Admin Manager

SHRIDE COURIER

Feb 2019 - Sep 2021

Ibadan, NG

Streamlined logistics and administrative operations at SHRIDE COURIER, enhancing efficiency and achieving significant cost savings.

  • Streamlined shipping and receiving processes by researching and addressing errors, implementing measures that significantly improved operational flow and accuracy.
  • Negotiated freight rates and closely monitored budgets, successfully meeting shipping needs while adhering to strict financial constraints.
  • Managed and oversaw day-to-day operations, including planning and coordinating with various units to ensure seamless workflow and timely deliveries.
  • Improved overall operational effectiveness by streamlining business processes and procedures, leading to enhanced productivity and reduced inefficiencies.

Education

Data Science

Miva Open University

Sep 2023 - Aug 2026

Abuja, NG

Certificates

Career Essentials in Administrative Assistance

Microsoft and LinkedIn

Jun 2024

Virtual Assistant Training

ALX Africa

Sep 2022

Languages

English

Skills

Core Administrative Skills

  • Data Entry
  • Information Management
  • Calendar Management
  • Travel Coordination
  • Email Management
  • Document Preparation
  • Administrative Support
  • Confidentiality

Social Media & Marketing

  • Content Strategy
  • Social Media Marketing
  • Campaign Management
  • Community Engagement
  • Brand Management
  • Digital Marketing
  • Google Analytics
  • Facebook Insights
  • Market Research
  • Competitor Analysis

Operational Efficiency

  • Process Improvement
  • Workflow Optimization
  • Operational Management
  • Logistics Management
  • Budget Management
  • Negotiation

Soft Skills

  • Critical Thinking
  • Problem Solving
  • Teamwork
  • Collaboration
  • Creativity
  • Multitasking
  • Time Management
  • Adaptability
  • Communication Skills
  • Customer Service
  • Client Relations
  • Prioritization
  • Attention to Detail

Software & Tools

  • Microsoft Office Suite
  • Instagram
  • Facebook
  • Twitter
  • Google Analytics
  • Facebook Insights

Interests

Arts & Culture

  • Listening to music
  • Painting

Leisure & Personal Growth

  • Reading
  • Traveling